PRIVACY POLICY
At Coffee & Moo, your privacy is treated with the same love and care we give our designs — gently, responsibly, and without unnecessary chaos. Here’s the lowdown on what we collect, why we collect it, and how your info is kept safe.
What Information We Collect
When you place an order, contact us, or join our email herd, we gather the basics:
Your name, Email address, Shipping details, Order details, Any info you voluntarily share
No sneaky business — just what we need to make your mug or tee dreams happen.
How Your Info Is Used
Your details are used to:
Process & ship your orders for mugs and apparel. Send updates (like tracking info and order confirmations), provide customer support, improve your shopping experience, and analyse website traffic and trends (via Squarespace Analytics, anonymously)
Absolutely no selling, trading, or moo-nlighting your information to third parties. Ever.
Emails & Marketing
If you sign up for emails, you’ll get cute updates, deals, and the occasional chaos-infused announcement. You can unsubscribe anytime — we won’t cry… much.
Third Parties & Payment Providers
We use trusted services (such as PayPal, Stripe, Afterpay, and Squarespace Commerce) to process payments, manage orders, and run our website. They get only the info they need, and nothing weird.
Cookies & Website Data
Our website uses cookies — not the edible kind — to help things run smoothly. These are small data files that Squarespace (our website host) uses for analytics, functionality, and sometimes for marketing. You can turn them off in your browser settings, but some features might act a little feral.
Security
Your data is stored securely using trusted platforms (like Squarespace), protected from unauthorised use, hacking gremlins, and tech chaos.
Want to Check or Delete Your Info?
You’re welcome to ask! Just message us via the contact page, and we’ll sort it — no judgment, no drama.
Changes to This Privacy Policy
If anything changes (because life does that), we’ll update this page so you always know what’s happening.
Contact
Have questions about your data or our privacy policy? Send us a message — we promise not to moo aggressively.
